Fever, Cough or Sore Throat?

With DialCare, the Doctor Is Always In

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24/7 phone and video access to our national network of licensed, fully credentialed doctors.

How It WorksSign Up

What Conditions can Telemedicine Doctors Treat?

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Woman on couch after using DialCare under blanket smiling holding cup of hot tea

Nasal Congestion

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Older woman after using DialCare smiling in field with sunhat smelling flower in hand


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Mom and daughter after using DialCare smiling decorating gingerbread house on kitchen table

Cold and Flu

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Man smiling wearing eye glasses after using DialCare

Pink Eye

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Man smiling holding smart phone while looking at it after using DialCare


We also treat fever, rashes, urinary tract infections, stomach ache, nausea, sore throat, ear aches, infections and more.

Don't see what's bringing you down?  Contact us, and we'll go over all telemedicine treatable symptoms.

Benefits of Telemedicine From DialCare

24/7 Access

Around-the-clock access to doctor consultations

Easy to use

Doctors available via phone, tablet or computer

Available Anywhere

Accessible whether you're at home or on the go

How Telemedicine Works

DialCare makes it super easy!

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1) Sign Up

Fill out the Sign Up form, and we'll contact you to get you signed up.

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2) Receive doctor consultation

Discuss your symptoms with a licensed, certified doctor on your favorite device, from the comfort of your home or on the go.

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3) Start Feeling Better!

Let DialCare's doctors guide you back to health.

Want to learn more? View our FAQs or contact us today.

Request a Consultation Online or on the App

Log in to the Member Portal online or download the app for physician consults on your phone, tablet or computer.

Download the DialCare App:

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DialCare Telemedicine Plan

Feeling better has never been simpler.


Member only per year*

Member plus family: $249.95 per year*

*Plus a one time, non-refundable processing fee of $20.00

  • 5 Products
  • Unlimited Consultations
  • No Consult Fees


24/7 Doctor Access

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DialCare is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. You will have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. Doctors are available 24 hours a day, 365 days a year, allowing you and your family convenient access to quality care from home, work or on the go. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication that you can pick up at the pharmacy of your choice.

Members can conveniently connect with a doctor with no consult fee.

When to use DialCare:

  • For non-emergency medical issues and questions
  • During or after normal business hours, nights, weekends and holidays
  • If you live a significant distance from a primary care doctor
  • When a primary care doctor is not available
  • When traveling and in need of non-urgent medical care or advice

What conditions can be treated?

  • Allergies
  • Fever
  • Respiratory infections
  • Asthma
  • Gout
  • Sinus infections
  • Bronchitis
  • Insect bites
  • Skin inflammations
  • Cold & flu
  • Sore throat
  • Digestive issues
  • Joint aches & pains
  • Sports injuries
  • Ear infections
  • Rashes
  • Urinary tract infections
  • And more!


Online Medical Correspondence

  • eDocAmerica is an online health and wellness service that provides 24/7 unlimited access to physicians, psychologists, pharmacists, dentists, dietitians, fitness trainers, alternative medicine doctors and eye doctors for routine medical questions and information. You are able to ask what you want, when you want, and always get personal answers.
  • You are able to avoid spending unnecessary time waiting in a doctor's office for routine health issues that could have been easily addressed through a simple online exchange with a medical professional.
  • You will also receive access to a 3D Health Encyclopedia with over 300 topics and conditions, Health Risk Assessments and weekly health tips, delivered straight to your email.


Medical Advocacy

Health Advocate, the nation's leading health advocacy company, helps you navigate the health care and health insurance systems. Health Advocate offers a range of comprehensive services to help members with clinical and administrative issues involving their medical, hospital, dental, pharmacy and other health care needs — saving you time and worry.

How Health Advocate Helps:

  • Find the best doctors, hospitals and dentists, and schedule appointments with providers.
  • Answer questions about test results, treatments and medications
  • Assist in the transfer of medical records, X-rays and lab results
  • Locate and research the newest treatments for a medical condition
  • Help resolve insurance claims and assist with negotiating billing and payment arrangements, and related administrative issues

Please note that this service is unlimited and there is no charge when a member calls for assistance.


24/7 Nurse Access

Health Advocate's NurseLine gives you unlimited access to registered nurses for trusted information and support anytime, especially when you can't reach a doctor. If you need help understanding a medical condition or treatment, or have a question about symptoms or medications, you can call Health Advocate's NurseLine anytime, 24/7.

Health Advocate's registered nurses can:

  • Provide information on a variety of health topics
  • Answer questions about symptoms and medications
  • Explain medical conditions and treatments
  • Offer simple, at-home treatments for non-urgent issues
  • Direct you to the nearest urgent care center or ER
  • Provide support in getting the most from doctor visits
  • Help you make more informed decisions
  • And much more!

HANL - 03/17/15

Expert Second Opinion

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  • PinnacleCare members will receive confirmation on diagnoses, expert second opinions, appointments with top specialists and guidance on appropriate treatment options
  • Members are provided with customized reports identifying top local, regional or national specialists and facilitation of appointments with top specialists and centers of excellence
  • Members have access to virtual consultations for a second medical opinion
  • PinnacleCare will help in gathering, organizing and forwarding of key medical records


Feel Better, From Anywhere

Sign up today for at home or on the go 24/7 phone and video access to our national network of licensed, fully credentialed doctors.

Sign Up